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TERMS & CONDITIONS

DELIVERY 

Note: Due to COVID-19 some countries are experiencing delays on shipping. Please refer to your countries postage restrictions or email us at info@candyshoplingerie.com for more information. 

Orders are not shipped or delivered on weekends or local public holidays.
Shipping times can vary depending on shipping location and distance from metropolitan areas.
Please allow 1 business day for order processing. 
Standard Shipping within Australia: 3-5 business days 
Express Shipping within Australia: 1-2 business days 
International Shipping: 10 -14 business days 
International Express Shipping: 2-5 business days
Candy Shop is not responsible for lost, stolen or missing packages, please contact shipping provider with the tracking number provided to you after check out.
Please note that additional charges (sales tax, customs duty) may apply, depending on region and local customs duties. These charges are at the expense of the customer. 

RETURNS

Please read item description carefully as Candy Shop is currently unable to accept returns. If you do however believe your item is faulty please email us at info@candyshoplingerie.com.